Reach more customers
Extend your brand’s reach with CEQUENS Bots' omnichannel support and round-the-click availability via WhatsApp, Messenger, Instagram, and more.
Enrich customer interactions and optimize customer service resources with AI chatbots
All conversational channels
Support your customers 24/7 with intelligent conversational chatbots
Our Bots offer powerful chatbot solutions for various industries. From support to info delivery, our AI chatbots ensure seamless interactions. Discover how bespoke bots, Q&A Bot, and rule-based scenarios elevate engagement.
Activate instant interactions
Deploy chatbots to respond to customer inquiries within a short timeframe and carry out transactions.
Convert through personalization
Tailor your brand’s interactions with customers to their preferences, behavior, and profile.
Retention and customer experience
Use insights and enhanced customer support to transform the user experience and retain customers.
Powerful chatbot performance and capabilities
Bots is equipped with modern cognitive technologies enabling natural language processing (NLP), customized responses, analytics, multichannel support, and more.
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Linguistic AI
Chatbots use NLP for intelligent responses to various questions.
Accuracy in language comprehension
Context-aware conversations
Enhanced user experience
+30%Conversion rate
95%Customer satisfaction
10mn+Daily interactions
Enhance the customer experience with CEQUENS Bots
CEQUENS Bots brings many improvements to your customer experience, providing customers with personalized, accurate and up-to-date information that contributes to their loyalty.
Instant, personalized support
CEQUENS Bots uses NLP processing to support comprehension of complex language structures and intent, this responding to customers constructively and positively.
Multichannel reach
Engage on customers’ preferred channels with 24/7 availability for accessibility.
Data-driven insights
Measure and optimize with analytics to transform the customer experience.
Trusted by 2000+ Companies Across MENA and Beyond
“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner. ”
Ahmed Mohsen
COO
“ CEQUENS’s pricing model was the most convenient in comparison with other service providers, it also provided us with flexibility with our integration requirements and requests. CEQUENS also has 10+ years of experience in the market and field, which made them the right partner for our technology and company. ”
Fatma Ashraf
Co-Founder & COO
“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click. ”
Carole Nady
Head - Digital Marketing
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Thousands of businesses rely on our cloud communications platform to build stronger customer connections.
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Frequently asked questions
Have questions about Bots? Check out our frequently asked questions below for quick answers and insights into our chatbot solutions.